Returns & Exchanges

At TED LASSO STORE RICHMOND, we believe in 'The Richmond Way' and want you to be 100% happy with your gear. If your kit isn't a perfect fit, you can return or exchange unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Kit

  Place your items in their original packaging, ensuring all tags are still attached and the garments are in brand-new condition.

• 3.
  Label and Post

  Download and print your prepaid shipping label, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or ship your exchange within 5-7 business days.